Return Policy

  1. Customers can return their order within 15 days of the order delivery.
  2. All returns must be in unused condition with all original tags and packaging intact.
  3. The product amount will be credited back to his/her koreway.com wallet/Bank A/c as requested once we have received the products and quality check is done.
  4. To schedule a return, please fill in the Return Form which is available in the ‘My Orders’ section of your koreway Account. The Reverse Pick up facility is available on limited pincodes.
  5. Note: For replacement, kindly follow the return procedure for the product you want to replace and then let us know the product you require and we will ship the replacement product.
  6. All clearance sale products can only be replaced, no returns.