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- Customers can return their order within 15 days of the order delivery.
- All returns must be in unused condition with all original tags and packaging intact.
- The product amount will be credited back to his/her koreway.com wallet/Bank A/c as requested once we have received the products and quality check is done.
- To schedule a return, please fill in the Return Form which is available in the ‘My Orders’ section of your koreway Account. The Reverse Pick up facility is available on limited pincodes.
- Note: For replacement, kindly follow the return procedure for the product you want to replace and then let us know the product you require and we will ship the replacement product.
- All clearance sale products can only be replaced, no returns.